We are all affected daily by things that stress us, aggravate us, or make us want to run for the hills screaming. This comes in to play at work, at home, everywhere.
The quote that has helped me recently with annoying situations is the following –
“Everything can be taken from a man but the last of human freedoms – the ability to choose one’s attitude in a given set of circumstances, to choose one’s way.
– Viktor Frankl, Man’s Search for Meaning
If a client made you so mad, you just had to slam down the phone in their ear, remember – they did not, YOU did. You are SO lucky that you get to choose to be mad, sad, or glad in a certain situation. Hopefully you will choose a positive reaction. The big thing is you can make your life change around by choosing a happy response or even no response versus a response you will later regret.
I think this is one aspect of daily living that we forget – you don’t have to be irritated all the time! You can give yourself permission to let it slide, to not stress and to choose a tranquil response. This is not to say you need to be a push over – set boundaries and stick to them, but choosing to take a deep breath and smile vs yelling does not make you a wimp.
I still get angry and overstep, but being aware that I can choose how I respond to situations is a huge plus for me – and YOU! Just remember it the next time a client ticks you off!